How to Fix HP 4500 "No Scan Options" or "Scan Setting Are Not Set" Messages

These directions are supposed to fix the problem of no scanning from a print/fax/copy/scan HP Officejet 4500. Begin by turning the printer off.

The directions say to restart your computer.
Then, follow these directions to reset your printer.
Turn the power on the printer; use the Power button.
The printer is on.
At the back of the printer, disconnect the power cord.
From the wall outlet you can unplug the power cord.
Then, wait 15 seconds.
Plug the cord back into the wall.
Plug the power cord to the back of the printer.
The printer may turn on by itself.
Or use the Power button.
Try to scan.
If it doesn't work, try the next step listed on the link below.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02450835&cc=us&dlc=en&lc=en&product=3919449&tmp_track_link=ot_search